Your privacy matters to us. Here's how we protect your information.
Your data is encrypted and stored securely on protected servers.
We never sell or rent your personal information to third parties.
You can access, update, or delete your data at any time.
We collect information you provide directly to us and information generated through your use of our Platform:
| Category | Examples | Purpose |
|---|---|---|
| Account Info | Name, email, phone, password | Account creation & authentication |
| Appointment Data | Session type, date, therapist, notes | Booking & scheduling |
| Payment Info | Transaction ID, payment method type | Payment processing |
| Usage Data | IP address, browser, pages visited | Platform improvement & security |
| Communications | Emails, support messages | Customer support |
We use the information we collect to:
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in these limited circumstances:
We take payment security seriously. Card numbers and sensitive payment details are never stored on our servers. All payment processing is handled by Stripe and PayPal, which are PCI DSS compliant payment processors.
We only store transaction IDs and payment method types (e.g., "Credit Card" or "PayPal") for record-keeping and dispute resolution purposes.
We use cookies and similar technologies to:
We do not use advertising cookies or track you across other websites. You can disable cookies in your browser settings, but some Platform features may not function properly.
We retain your personal information for as long as your account is active or as needed to provide services. Specifically:
When you delete your account, we anonymize or delete your personal data within 30 days, except where retention is required by law.
You have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Correct inaccurate or incomplete personal data.
Request deletion of your personal data ("right to be forgotten").
Object to certain types of processing of your data.
Receive your data in a structured, machine-readable format.
Withdraw consent for processing at any time.
To exercise any of these rights, please contact us at admin@vitalwellnessatcds.com or through your account settings. We will respond within 30 days.
We implement industry-standard security measures to protect your personal information:
While we take reasonable precautions, no security system is completely impenetrable. In the event of a data breach affecting your rights, we will notify you as required by law.
Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We're committed to transparency. Reach out and we'll be happy to help.
Contact Us